Privacy Policy

Laatst bijgewerkt: 24-05-2025

1. Who we are

PlayGames.nu (“PlayGames”, “we”, “us” or “our”) is an online gaming platform offering interactive and mobile game experiences. We respect your privacy and process personal data in accordance with the General Data Protection Regulation (GDPR) and relevant laws, such as the California Consumer Privacy Act (CCPA) in the United States.
This privacy statement applies to all data processing within our website https://www.playgames.nu and the PlayGames mobile application.

2. What are personal data?

Personal data are data relating to an identified or identifiable natural person. This includes, among other things:

Identification data: Name, username, email address.
Technical data: IP address, device ID, browser information.
Financial data: Payment method, billing information.
Communication data: Messages you send us.
Cookies and tracking data: Data collected via analytics and advertising cookies.

3. From whom do we collect personal data?

Visitors to our website and app, including users who do not register.
Registered users and active players.
Users who interact with advertisements and promotions.
External partners, if necessary for service provision (e.g., payment processors and game publishers).

4. What personal data do we process and why?

A. Account and identification data
When you create an account, we collect:
- Username
- Email address
- Password (stored encrypted)
- Game progress and achievements
Purpose: To grant access to your account and manage game activities.
B. Technical and usage data
- IP address
- Device data (type, operating system, browser information)
- Cookies and tracking technologies
Purpose: For security, troubleshooting, and optimizing the user experience.
C. Transaction data
When making purchases within the app or website, we collect:
- Payment methods (credit card, PayPal, etc.)
- Billing information
- Date and amount of the transaction
Purpose: To process payments securely and comply with tax obligations.
D. Communication data
When you contact us via email or chat, we store:
- Your name and email address
- Content of correspondence
Purpose: To handle your questions, requests, and complaints.

5. Do we share your personal data with third parties?

We only share data with:

External service providers, such as hosting companies and payment processors.
Advertising partners, if you have consented to personalized ads.
Legal authorities, if required by law.

We do not sell your personal data to third parties.

Users can manage advertising and notification settings via their device settings or within the PlayGames.nu settings.

Game providers

When you play a game hosted by an external developer, you play that game within their environment. We recommend reviewing their privacy policy before starting a game:

Game Distribution – Privacy Policy
Gamepix – Privacy Policy
Gamezop – Privacy Policy

6. How long do we retain your personal data?

Account data: Retained until you delete your account.
Transaction data: Retained in accordance with tax and accounting requirements.
Cookies: Period depends on your settings.

Your data is retained as long as your account is active or as required by legal provisions.

7. How do we protect your personal data?

Encryption of passwords and payment data
Limited access to sensitive information
Continuous monitoring against data breaches and cyber threats

8. Your rights regarding your data

Under the GDPR and other privacy laws, you have the right to:

Access: You can request a copy of your data.
Correction: You can correct inaccurate data.
Deletion: You can request deletion of your data.
Restriction of processing: You can request us to limit processing of your data.

9. Use of cookies and tracking technologies

We use cookies and similar technologies to improve our services.
You can manage your cookie settings via your browser or our website settings.

10. Children's privacy

PlayGames.nu is not intended for children under 13 years of age and we do not knowingly collect personal data from minors without parental consent.
If we discover that we have unintentionally collected data from a minor, we will delete this data as soon as possible.
Parents can contact us to have their children's data deleted via privacy@playgames.nu.

11. Links to external websites

Our website may contain links to external websites that have their own privacy policies.
These external websites are not covered by this privacy statement, and we are not responsible for their privacy policies or data processing.
We recommend users carefully read the privacy policy of external websites before providing personal data.

12. Externally hosted games

PlayGames.nu offers games that are hosted by external developers.
When you play a game provided by an external partner, you play that game within their environment.
These external parties may have their own privacy policies.
We recommend reading the game provider's privacy policy before starting a game.
Our gaming partners are:

Game Distribution – Privacy Policy
Gamepix – Privacy Policy
Gamezop – Privacy Policy

13. Privacy rights in the United States

Users in the United States have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal data is collected and processed.
The right to request deletion of personal data.
The right to opt out of the sale of personal data.

If you reside in the United States and wish to make a request under the CCPA, you can contact us at privacy@playgames.nu.

14. Changes to our privacy policy

We reserve the right to change this privacy statement periodically.
In case of significant changes in how we process your data, we will notify you via: